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We currently ship to customers in the United Kingdom.

Orders are processed after payment has been successfully confirmed.
 

Shipping Options & Costs

Standard Shipping — FREE
Estimated delivery: 12–18 business days

Express Shipping — £15.00
Estimated delivery: 7–12 business days

Shipping options and costs will also be displayed at checkout before you complete your purchase.
 

Order Processing

Please allow 1–3 business days for your order to be processed before it is dispatched.

Delivery times are estimates and may vary depending on the destination, shipping carrier, customs processing and other circumstances beyond our control.
 

Tracking

When tracking information is available, it will be sent to you by email once your order has been dispatched.
 

Delivery Delays

Although we work to ensure your order arrives within the estimated delivery period, occasional delays may occur due to shipping carriers, customs processing, peak periods or circumstances beyond our control.
 

If your order has not arrived within the expected delivery period, please contact us at:

support.viollet@gmail.com

We'll be happy to help you track your order.

Returns

If you are not satisfied with your purchase, you may request a return in accordance with our return policy.
 

Please contact us before sending any item back. We will provide the appropriate return instructions.
 

Items should be returned in their original condition and, where applicable, unworn and with original tags attached.
 

Damaged or Incorrect Items

If your order arrives damaged, defective or incorrect, please contact us as soon as possible and provide photographs of the item and packaging.
 

We'll review the issue and help you with the next steps.
 

Important

Please do not return an item without contacting us first. Returns sent without prior approval may not be accepted.
 

For any questions regarding shipping or returns, please contact our customer support team at:
 

support.viollet@gmail.com